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Transforming Healthcare with IDION

We helped IDION develop and launch a revolutionary solution that enables their unique Shield® technology and cloud-based platform to securely communicate with hospital data systems.

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Development

Product Management

UI/UX

Clients

Transforming Healthcare with IDION

We helped IDION develop and launch a revolutionary solution that enables their unique Shield® technology and cloud-based platform to securely communicate with hospital data systems.

Categories

Development

Product Management

UI/UX

Client:

A new vision for patient experience

 disrupted the meal kit space with a mission to make plant-based exciting and accessible for meal kit subscribers. 18 months after their launch, the company was off to a strong start with a lot of buzz and positive reviews from their growing customer base. However, having begun their journey without a full-time engineering or product team in place, they were also starting to experience serious growing pains with their technology and weren’t able to launch the new features and branding they needed to grow their customer base. 

Extending IDION’s platform for healthcare

The company saw that to succeed long-term they needed a technology team and platform that could grow with them. That’s where our partnership began. At the beginning of our engagement, our team focused first on stabilizing and upgrading the existing platform. We refined the technical architecture and increased the capacity of the platform for future scaling. We then began adding the critical features to improve margins, ensure their business processes could scale, and capture the right customer data.

A new vision for patient experience

IDION’s healthcare mission is to transform the patient experience by replacing traditional hospital wristbands with a skin-adhered patient ID Shield®. To realize this vision, they needed custom software to integrate the hospitals’ electronic medical records system with IDION’s cloud platform. This would enable custom Shields®; to be printed on patient arrival. Hospitals could then provide ongoing care through the Shield®, streamlining outdated processes.

Extending IDION’s platform for healthcare

Whitespectre first began working with IDION in 2018 to create a unified data platform, adaptable for multiple verticals. To build their healthcare solution, we extended the platform and provided technical leadership throughout the HIPAA-compliance process, security audits, and hospital trials. Whitespectre’s CEO Nick Tudor acted as IDION’s interim CTO, bringing decades of experience to this enterprise-level integration.

The solution – seamless and secure

Despite its technical complexity and stringent data security requirements, this new patient ID solution needed to be simple to use for both patients and healthcare teams.

To meet this challenge, Whitespectre wrote custom software to integrate the hospitals’ physical printers with IDION’s cloud platform. Upon registration, the patient’s information is entered into the IDION’s platform and transmitted to a non-transferrable Shield® that is applied to the patient’s skin. Through a progressive web app, healthcare teams can choose which patient’s information to print and which printer to use.

The solution – seamless and secure

Despite its technical complexity and stringent data security requirements, this new patient ID solution needed to be simple to use for both patients and healthcare teams.

To meet this challenge, Whitespectre wrote custom software to integrate the hospitals’ physical printers with IDION’s cloud platform. Upon registration, the patient’s information is entered into the IDION’s platform and transmitted to a non-transferrable Shield® that is applied to the patient’s skin. Through a progressive web app, healthcare teams can choose which patient’s information to print and which printer to use.

IDION believe that this is the first instance in the US where a software solution enables printing from an outside cloud platform directly into the hospital premises.

Launch and future vision

As of early 2020, IDION’s Patient ID Shield® has been integrated into a large hospital system in New York City and a pediatric hospital system elsewhere in the US, with plans to expand in the near future. Both the hospital partners and IDION believe that this is the first instance in the US where a software solution enables printing from an outside cloud platform directly into the hospital premises.

To support continued growth and expansion, Whitespectre is working with IDION on innovative enhancements to the Patient ID Shield® for at-home care. The new prototype aims to change the Shield® behavior upon the patient’s discharge, enabling them to get real-time feedback and access their protected data from home.

Launch and future vision

As of early 2020, IDION’s Patient ID Shield® has been integrated into a large hospital system in New York City and a pediatric hospital system elsewhere in the US, with plans to expand in the near future. Both the hospital partners and IDION believe that this is the first instance in the US where a software solution enables printing from an outside cloud platform directly into the hospital premises.

To support continued growth and expansion, Whitespectre is working with IDION on innovative enhancements to the Patient ID Shield® for at-home care. The new prototype aims to change the Shield® behavior upon the patient’s discharge, enabling them to get real-time feedback and access their protected data from home.

This was my first time building an app. This was my first time building anything. I couldn’t have found a better resource/partner than Whitespectre. I felt comfortable with them as people right away. They helped us avoid a lot of time wasting. And the level of integration between their team and ours was/is the thing most promise but few deliver. They were key on concepting, product strategy, UI/UX and had the technical skills to then make it happen.

– David Mayer, Founder & CEO

Over the 5+ years we’ve been partnering with Whitespectre, they have proven to be an integral part of our S&D team. We collaborate closely with them and that has resulted in high impact, high quality improvements in our technology. Their strong focus on process, quality, and delivery have generated outstanding results. Results aside, they are a great group of people that care about our business and I’m thankful to have them on the team.

– Meera Bhatia , Chief Product Officer, Stella & Dot

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Technical Architecture, Development, UI/UX, Product Strategy

Development, Product Strategy, UI/UX