1. About Forrentech

Forrentech provides software development, web development, mobile application development, SaaS development, AI solutions, automation, technical consulting, audits, maintenance, support, and related digital services.

2. Use of Website

You agree to use www.forrentech.com only for lawful purposes.

You must not:

• Attempt to damage, disrupt, or misuse the website
• Use the website for fraudulent or illegal activity
• Copy, scrape, or misuse website content without permission
• Attempt unauthorized access to our systems
• Submit false, misleading, harmful, or unlawful information
• Interfere with website security or functionality
• Forrentech reserves the right to restrict access to the website or services if misuse is suspected.

3. Service Engagement

All services provided by Forrentech are based on written communication, proposals, quotations, invoices, contracts, project briefs, or other agreed terms.

A project or service engagement may include deliverables, timelines, fees, milestones, responsibilities, assumptions, exclusions, and payment terms.

Any work not clearly included in the agreed scope will be considered out-of-scope and may require additional charges.

4. Proposals and Scope of Work

Forrentech will perform work according to the agreed scope.

The client is responsible for reviewing the scope carefully before approving a proposal, invoice, or project.

Any additional features, changes, revisions, integrations, redesigns, or new requirements requested after approval may affect the timeline and cost.

Forrentech is not responsible for delivering features or services that were not included in the agreed scope.

5. Payments

Clients agree to pay all invoices, advance payments, milestone payments, retainers, deposits, or service fees according to the agreed payment terms.

Forrentech may pause, delay, or stop work if payment is delayed, incomplete, disputed without valid reason, or not received according to the agreed schedule.

All payment gateway charges, bank fees, taxes, currency conversion charges, transfer fees, and third-party charges are the responsibility of the client unless otherwise agreed in writing.

6. Late Payments

If payment is delayed, Forrentech may pause work, withhold delivery, restrict access, or delay future milestones until outstanding payments are cleared.

Project timelines may be extended if work is paused due to late payment.

Forrentech is not responsible for any delay, loss, or disruption caused by non-payment or late payment by the client.

7. Client Responsibilities

The client agrees to provide timely information, content, feedback, approvals, credentials, access, assets, and cooperation required for the project.

The client is responsible for ensuring that all provided information, materials, data, images, text, branding, and content are accurate, lawful, and owned or properly licensed by the client.

Forrentech is not responsible for delays, errors, additional costs, or incomplete delivery caused by missing information, delayed responses, inaccurate requirements, or lack of access from the client.

8. Project Timelines

Forrentech will make reasonable efforts to meet agreed timelines. However, timelines are estimates unless specifically agreed as fixed deadlines in writing.

Timelines may change due to:

• Client delays
• Scope changes
• Technical issues
• Third-party dependencies
• Payment delays
• Change requests
• Incomplete information
• Testing requirements
• Circumstances beyond Forrentech’s control
• Forrentech will communicate revised timelines where reasonably possible.

9. Revisions and Change Requests

Reasonable revisions may be included where specifically agreed.

Any additional changes, new features, major redesigns, modifications, integrations, or work outside the original scope may require additional cost and timeline.

Forrentech will communicate the impact of major changes before starting additional work.

10. Intellectual Property

Unless otherwise agreed in writing, ownership of final paid deliverables will transfer to the client after full payment has been received.

Forrentech retains ownership of:

• Pre-existing tools, frameworks, libraries, templates, methods, and internal processes
• Reusable code components developed independently
• General know-how, experience, and technical knowledge
• Concepts or materials not fully paid for
• Internal systems, processes, and reusable assets
• The client must not claim ownership of unpaid work, rejected concepts, or Forrentech’s pre-existing intellectual property.

11. Use of Open Source and Third-Party Components

Projects may include open-source libraries, frameworks, third-party APIs, plugins, themes, cloud services, or other external components.

Such components are subject to their own licenses, terms, limitations, and restrictions.

The client is responsible for complying with third-party terms where applicable.

Forrentech is not responsible for future changes, pricing, restrictions, bugs, vulnerabilities, or service disruptions caused by third-party tools or providers.

12. Portfolio Rights

Unless the client requests confidentiality in writing, Forrentech may mention the client’s name, logo, project description, screenshots, general results, or non-sensitive project details in its portfolio, proposals, case studies, website, social media, or marketing materials.

Forrentech will not publicly share private credentials, confidential data, sensitive business information, or trade secrets.

13. Confidentiality

Both parties agree to keep confidential information private and not disclose it to unauthorized third parties.

Confidential information may include:

• Business plans
• Source code
• Credentials
• Customer data
• Pricing
• Technical architecture
• Trade secrets
• Private communications
• Financial information
• Product plans
• This obligation does not apply to information that is publicly available, already known, independently developed, approved for disclosure, or required to be disclosed by law.

14. Data and Security

Forrentech follows reasonable technical practices to protect client systems and information.

However, no system, software, server, website, or application can be guaranteed to be completely secure.

The client is responsible for maintaining secure credentials, account access, backups, hosting accounts, administrative permissions, and internal security practices unless Forrentech is specifically contracted to manage them.

The client should change or revoke access after project completion where appropriate.

15. Backups

Unless specifically agreed in writing, the client is responsible for maintaining backups of websites, applications, databases, files, credentials, and business data.

Forrentech is not responsible for data loss caused by hosting issues, third-party platforms, unauthorized access, client-side changes, expired services, or lack of backups unless backup management is part of the agreed service.

16. Third-Party Services

Projects may involve third-party services such as hosting providers, APIs, cloud platforms, payment gateways, plugins, themes, analytics tools, email services, AI tools, external software, or third-party contractors.

Forrentech is not responsible for:

• Outages
• Pricing changes
• Policy changes
• Account restrictions
• Data loss
• Service limitations
• Third-party bugs
• Security issues
• Approval delays
• Failures caused by third-party providers
• The client is responsible for third-party fees unless otherwise agreed in writing.

17. Warranties and Disclaimers

Forrentech provides services with reasonable skill, care, and professional effort.

However, Forrentech does not guarantee specific business outcomes, including but not limited to:

All services are provided based on the agreed scope and available information at the time of work.

• Revenue
• Profit
• Funding
• Investor interest
• Search engine ranking
• Website traffic
• User growth
• Sales conversions
• Platform approvals
• Third-party approvals
• Marketing performance

18. Limitation of Liability

To the maximum extent permitted by law, Forrentech will not be liable for indirect, incidental, special, consequential, or punitive damages.

This includes, but is not limited to:

Forrentech’s total liability for any claim will not exceed the amount paid by the client for the specific service giving rise to the claim.

• Loss of profits
• Loss of revenue
• Loss of data
• Business interruption
• Reputational damage
• Third-party claims
• Loss caused by third-party services
• Loss caused by client-side changes or misuse

19. Cancellation and Termination

Either party may terminate a project or service arrangement according to the agreed terms.

If a project is cancelled, the client remains responsible for payment for all completed work, work in progress, allocated resources, third-party costs, and any non-cancellable commitments made before cancellation.

Forrentech may terminate or pause services if the client:

• Breaches these Terms & Conditions
• Fails to pay on time
• Misuses the services
• Provides unlawful content
• Acts abusively or unprofessionally
• Requests unlawful or unethical work
• Makes continued work unreasonable

20. Refunds

Refunds are handled according to Forrentech’s Return / Refund Policy.

Because Forrentech provides custom digital services, payments for work already started, completed, delivered, or allocated are generally non-refundable.

21. Service Delivery

Service delivery is handled according to Forrentech’s Shipping / Service Delivery Policy.

Most deliverables are digital and are provided electronically through agreed communication and delivery channels.

22. Force Majeure

Forrentech will not be responsible for delays or failure to perform due to events beyond reasonable control.

These may include:

• Natural disasters
• Internet outages
• Power failures
• Government actions
• War
• Strikes
• Pandemics
• Third-party service outages
• Platform restrictions
• Banking or payment delays
• Other unforeseen events beyond reasonable control

23. Governing Law

These Terms & Conditions will be governed by the applicable laws of Pakistan, unless another jurisdiction is specifically agreed in writing between Forrentech and the client.

24. Updates to These Terms

Forrentech may update these Terms & Conditions from time to time.

Updated terms will be posted on www.forrentech.com with a revised effective date.

Continued use of the website or services after updates means you accept the revised terms.

25. Contact

For questions about these Terms & Conditions, Return / Refund Policy, or Shipping / Service Delivery Policy, please contact:

• Forrentech
• Address: Al-Hafeez Executive, Office No. 706, Lahore, Pakistan
• Email: info@forrentech.com
• Website: www.forrentech.com